Frequently asked questions
Product
How do I get started with the Enhance-d dashboard?
Go to https://dashboard.enhance-d.com or click on the “log in” link at the bottom of the www.enhance-d.com. Then create a new account or log in using your username and password if you already have an account. After logging in, you will be provided with a series of prompts to connect your CGM or other wearable devices.
How can I access my Enhance-d dashboard?
How do I create an account or change my password?
How do I logout from my dashboard?
How does Enhance-d integrate with other tools?
Is there a list of available integrations?
How to enable data import?
Can I create manual events?
Is there a doctor’s view where I can manage and monitor all my patients?
Is there a mobile App?
I have a question that's not listed here.
Supported languages
Commercial
What are Enhance-d subscription options?
The Enhance-d dashboard is currently FREE to use for both patients and clinicians.
We'll soon be opening up access to the a Free Beta version of our App. Make sure to join the waitlist!
I have a question that's not listed here.
Data & Privacy
Is Enhance-d secure?
Yes, we have a secure and continuous service that connects your wearables to our platform using the most up-to-date industry standards for handling personal and health data, such as GDPR, HIPAA, and SOC 2. Additionally, we do not store any user’s identifiable/personal information in our databases. That is, all the data is anonymised in addition to being encrypted. Any user personal information (i.e., name and email address) is stored by Auth0 (https://auth0.com) , which is an Authentication as a Service (AaaS) provider and uses important security measures, such as multi-factor authentication and attack protection.
Who has access to my data?
What will Enhance-d or other third parties do with my personal information?
How much glucose data will enhance-d store and display?
I have a question that's not listed here.
